Mozilla, the developer of Firefox web browser application recently launched live chat feature to quickly resolve problems of Firefox users.
The service which is in beta now is handled by a set of volunteers, not by the employees of Mozilla and it is open only only few hours a day.
When you visit the chat home page, a cute mascot on the right side shows status of the service.
We had chat with one of the volunteers to understand support of addons in the latest beta of Firefox 3.0 and their response is very quick and satisfactory. Here is the transcript of the chat...
If you have any unresolved question on Firefox application then point your to the live chat home page and get them clarified.